Question 1

How do I create an account?

Accepted Answer

Click the 'SIGN IN' button in the sidebar, then select 'Sign up' to create a new account. You'll need to provide an email address and create a password.

Question 2

Is ConmigoLearn free?

Accepted Answer

ConmigoLearn offers both free and premium features. Basic lessons and practice exercises are available for free. Premium features include advanced AI conversations, unlimited practice sessions, and personalized learning paths.

Question 3

What Spanish level do I need to start?

Accepted Answer

ConmigoLearn is suitable for all levels, from complete beginners to advanced learners. Our curriculum is organized into units and lessons that progress from basic to advanced concepts.

Question 4

How does the AI conversation feature work?

Accepted Answer

Our AI conversation feature uses advanced language models to simulate real conversations in Spanish. You can practice speaking, get pronunciation feedback, and receive grammar corrections in real-time.

Question 5

What types of practice exercises are available?

Accepted Answer

ConmigoLearn offers various practice types including conversation practice, writing exercises, translation practice, vocabulary building, and grammar worksheets. Each exercise is designed to target specific language skills.

Question 6

How is my pronunciation assessed?

Accepted Answer

We use Azure Speech Services to analyze your pronunciation. The system evaluates accuracy, fluency, and completeness, providing detailed feedback on individual words and overall performance.

Question 7

Can I generate custom exercises?

Accepted Answer

Yes! Many of our practice modes include AI-powered generation. For example, you can generate custom vocabulary lists, grammar worksheets, and writing prompts based on your specific learning needs.

Question 8

How do streaks work?

Accepted Answer

Maintain your streak by completing at least one activity each day. Your streak count appears in the top-right sidebar. Streaks help build consistent learning habits and unlock special achievements.

Question 9

What are gems and how do I earn them?

Accepted Answer

Gems are rewards you earn by completing activities and maintaining streaks. They track your overall learning progress and can be used for future premium features.

Question 10

How is my progress tracked?

Accepted Answer

Your progress is tracked across multiple dimensions: activities completed, lessons finished, streaks maintained, and overall accuracy. You can view detailed statistics in your profile.

Question 11

What happens if I miss a day?

Accepted Answer

If you miss a day, your streak will reset to zero. However, your overall progress, completed lessons, and earned gems are never lost.

Question 12

What devices can I use?

Accepted Answer

ConmigoLearn works on any device with a modern web browser - desktops, laptops, tablets, and smartphones. For the best experience with conversation practice, we recommend using a device with a microphone.

Question 13

Do I need a microphone for all features?

Accepted Answer

A microphone is only required for the conversation practice feature with pronunciation assessment. All other features (writing, translation, vocabulary, worksheets) work without a microphone.

Question 14

Why isn't my microphone working?

Accepted Answer

Make sure you've granted microphone permissions to your browser. Check your browser settings and ensure no other application is using the microphone. Try refreshing the page if issues persist.

Question 15

Can I use ConmigoLearn offline?

Accepted Answer

Currently, ConmigoLearn requires an internet connection to access AI features and sync your progress. We're working on offline capabilities for future releases.

Question 16

How do I cancel my subscription?

Accepted Answer

You can cancel your subscription anytime through your account settings. Your access will continue until the end of your current billing period.

Question 17

Can I change my email address?

Accepted Answer

Yes, you can update your email address in your account settings. You'll need to verify your new email address to complete the change.

Question 18

What payment methods do you accept?

Accepted Answer

We accept major credit cards, debit cards, and PayPal. All payments are processed securely through industry-standard payment processors.

Question 19

Do you offer refunds?

Accepted Answer

Refund requests are evaluated on a case-by-case basis. Please contact me at matias@conmigolearn.org with your request and reason.

Question 20

Is my data secure?

Accepted Answer

Yes, we take security seriously. All data is encrypted in transit and at rest. We use industry-standard security protocols and regularly audit our systems.

Question 21

What data do you collect?

Accepted Answer

We collect account information, learning progress data, and usage statistics to improve your experience. See our Privacy Policy for complete details.

Question 22

Do you share my data with third parties?

Accepted Answer

We do not sell your personal information. We only share data with service providers who help us operate the platform, and they are bound by strict confidentiality agreements.

Question 23

Can I delete my account?

Accepted Answer

Yes, you can delete your account at any time through your account settings. This action is permanent and will remove all your data from our systems.

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